Help Center

Welcome to the Chatzo Help Center

The Chatzo Help Center provides documentation, setup guides, troubleshooting steps, and support resources for our WhatsApp automation platform.

Getting Started

  • QR Login Setup: Learn how to securely connect your WhatsApp account using QR-based authentication.
  • Account Configuration: Configure your profile, API keys, and session settings.
  • Dashboard Overview: Understand message logs, delivery reports, and campaign tools.

API & Integration Guides

  • Generate and manage secure REST API keys.
  • Send messages programmatically using API endpoints.
  • Configure webhook URLs for delivery status callbacks.
  • Integrate Chatzo with CRM, ERP, or custom applications.

Bulk Messaging & Campaign Management

  • Upload contact lists securely.
  • Use message personalization variables.
  • Schedule campaigns for specific dates and times.
  • Understand smart delay and rate control settings.

Common Issues & Troubleshooting

  • QR session expired or disconnected.
  • Message delivery failed status explanations.
  • API authentication errors.
  • Handling temporary sending limits.

Support & Assistance

  • Submit a support request through your dashboard.
  • Email support for technical assistance.
  • Request enterprise-level customization.

Our goal is to ensure your WhatsApp automation runs smoothly, securely, and efficiently. If you need additional assistance, our support team is ready to help.