Terms of Service

Welcome to Chatzo, a WhatsApp automation platform operated by Kolkata Software. By accessing or using our services, you agree to comply with these Terms of Service.

1. Service Description

Chatzo provides WhatsApp automation tools including bulk messaging, session management, REST API access, and delivery tracking. The service is provided on a subscription basis.

2. Independent Platform Disclaimer

Chatzo is an independent platform and is not affiliated, associated, authorized, endorsed by, or officially connected with WhatsApp Inc. or Meta Platforms Inc.

3. User Responsibilities

  • You are responsible for ensuring that your use of WhatsApp complies with WhatsApp’s policies.
  • You must not send spam, fraudulent, illegal, abusive, or unsolicited messages.
  • You must obtain proper consent before sending promotional messages.
  • You are responsible for safeguarding your login credentials and session data.

4. Account Suspension

Chatzo reserves the right to suspend or terminate accounts that violate these terms or engage in suspicious, abusive, or unlawful activity.

5. Payments & Subscription

Services are provided under prepaid subscription plans. Failure to renew may result in service suspension. All fees are non-refundable unless stated otherwise in our Refund Policy.

6. Data & Privacy

All user data remains the property of the client. Chatzo does not sell customer data. We implement reasonable security measures to protect stored information.

7. Limitation of Liability

Chatzo shall not be liable for:

  • WhatsApp account bans or restrictions
  • Message delivery failures caused by third-party platforms
  • Business losses resulting from service interruption

8. Modifications to Terms

We may update these Terms of Service at any time. Continued use of the platform after updates indicates acceptance of the revised terms.

9. Contact Information

If you have questions regarding these Terms, please contact us at:
Email: support@chatzo.in